Refund policy
What You’ll Need to Start a Return or Exchange
- Your order number (found in your confirmation email or on your packing slip)
- The shipping zip code associated with your order
Standard Return & Exchange Policy
For online purchases made directly through Boujee Marlin, returns and exchanges must be initiated within 30 days of delivery.
Exchange Policy
- Eligible items must not be final sale, visibly worn, washed, or damaged.
- Mystery promotions and discounted items are not eligible for exchange.
- Exchanges must be requested within 14 days of purchase.
- If you need a different size or style, start your exchange by emailing customerservice@boujeemarlin.com
- Please allow up to 14 days for processing once we receive your item.
- If your new item is less expensive than the original, we’ll refund the difference.
- Customer is responsible for shipping return fee.
Return Policy
- Returns are accepted for store credit or refund (excluding shipping and handling).
- Eligible items must not be final sale, visibly worn, washed, or damaged and must have the tags still attached.
- Mystery promotions, gift cards, and promotional giveaways are not eligible.
- For a full refund, items must be returned within 14 days of receipt. Refunds will be issued to the original payment method.
- If your order included a discount, refunds will reflect the discounted price paid.
- Once processed, refunds may take up to 7 business days to appear on your statement.